Shipping and Returns
Packaging and Shipping info:
- North Island NZ - from $10 (may vary dependent on weight and size)
- South Island NZ - from $15 (may vary dependent on weight and size) Additional for rural delivery
- International Orders to be confirmed
I will advise you once your package is posted. This may not always be immediately as I am the sole worker at black shed pottery and will process your order as quickly as humanly possible after payment is received. I will advise you if there is a significant delay.
Unfortunately, I am unable to guarantee delivery date and time once posted. All items are well packaged and sent by NZ Parcel Post Tracked so please contact me if your package is delayed for a significant time.
Returns It is important to me that you as the customer are happy with the final product. If for any reason the product is not as you expected. Please contact me by email within 7 days of receiving the product to discuss and if appropriate I will refund your money once the item has been returned to me.